The terms governing your use of Orvo's services.
Last updated: 2 October 2026
Orvo is operated by Sorin Constantin Ciornei, NIP PL6793214413, ul. Szlak 77/222, 31-153 Kraków, Poland ("Orvo", "we" or "us"). These Terms govern your use of the Orvo website, applications and related services (the "Services"). By creating an account or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
Orvo is intended for personal and professional relationship management. Each account is for an individual user. Where available, collaboration features let you choose to share information with other accounts. Our Privacy Policy explains how personal data is processed; it is a notice, not a request for blanket consent to processing.
These restrictions apply to all accounts, including trials, and to information imported from another service. Your employer or email domain does not change these restrictions. You are responsible for assessing whether the information you intend to store is appropriate for an ordinary relationship-management service.
Where we process personal data on your behalf as a business or organisational customer, our Data Processing Agreement forms part of these Terms and governs that processing.
Available plans, prices, billing intervals, usage limits and included features are shown on the pricing page and at checkout. The order you confirm at checkout determines your subscription price and billing interval. Promotional or previously agreed prices may differ from current advertised prices.
Eligible new users may receive a 14-day free trial. Trials are not a permanent free plan. Repeated account creation, including deleting and re-registering an account to obtain additional trials, is not permitted. We may retain a limited record of previous accounts for this purpose as described in the Privacy Policy.
Payments are processed through Stripe. Paid subscriptions renew according to the billing interval accepted at checkout until cancelled. You can manage or cancel your subscription through the available account billing controls. Cancellation ends future renewal; any refund or withdrawal rights required by applicable law remain unaffected.
We may change plans or pricing with reasonable advance notice. Changes to an existing paid subscription take effect as described in that notice, subject to applicable law, and you may cancel before the change takes effect.
Features described as unlimited are for normal individual professional use. For excessive non-malicious usage, we will notify you and give you at least seven days to adjust before applying restrictions. Continued excessive usage may lead to throttling or suspension. We may act immediately where necessary to address an active security threat, unlawful activity or serious disruption.
Orvo AI features use external AI and transcription service providers. Providers and models may change; no particular provider or model is guaranteed. Orvo AI is off by default. You can opt in to assistance/intelligence and voice transcription separately, and switch either off in Settings. Our Privacy Policy lists providers and retention arrangements and describes the information processed and the effect of these controls.
AI-generated summaries, suggestions and assessments can be inaccurate or incomplete. Review them before relying on or sharing them. They are not professional advice or a basis for decisions that require independent verification.
You may close your account through the account settings. Closing an account disables access and starts the deletion process described in the Privacy Policy. Outstanding payment obligations and legally required retention are not cancelled by account closure.
We may restrict or suspend access where reasonably necessary to address a breach of these Terms, prohibited content, unlawful use or a security threat. Where appropriate and lawful, we will explain the reason and provide a reasonable opportunity to resolve the issue. These powers do not override mandatory consumer or data-protection rights.
To the extent permitted by law, the Services are provided as available and without implied warranties of merchantability, fitness for a particular purpose or non-infringement. We do not guarantee uninterrupted service, error-free AI output or absolute security. We remain responsible for obligations that applicable law places on us.
To the extent permitted by law, we are not liable for indirect, incidental, special or consequential losses arising from the Services.
To the extent permitted by law, our total aggregate liability to you arising out of or relating to the Services or these Terms, across all claims, is limited to the greater of US$100 and the total fees you paid or were payable by you for the Services during the 12 months immediately preceding the first event giving rise to the claims.
Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence, death or personal injury where such liability cannot lawfully be limited, or any other liability that applicable law prohibits us from excluding or limiting. These Terms do not restrict mandatory consumer rights, individuals' statutory data-protection rights, or the powers of supervisory authorities.
You retain your rights in content you provide. You give us permission to host, store, process and display that content as needed to provide the features you use, including authorised sharing and enabled AI features, subject to applicable data-protection law.
You are responsible for the accuracy, legality and appropriateness of your content and for complying with applicable recording, confidentiality and data-protection requirements. This responsibility does not remove Orvo's own legal obligations.
If you use the Services in a business or professional capacity, to the extent permitted by law you agree to indemnify us against third-party claims and reasonable costs caused by your unlawful content or material breach of these Terms. This does not apply to losses caused by our own breach of law or these Terms. We will notify you of a claim and allow reasonable participation in its defence.
Orvo and its licensors retain their rights in the software, designs, branding and other materials that form the Services. These Terms give you permission to use the Services, not ownership of them. This does not affect your ownership of your content.
These Terms are governed by Polish law, subject to applicable EU law. For business users, disputes are subject to the competent courts of Poland. If you are a consumer, this does not deprive you of mandatory protections or rights to bring proceedings in the courts available to you under applicable law.
We may update these Terms to reflect changes to the Services, legal requirements or security needs. We will notify you of material changes by email or an in-app notice and state when they take effect. Where consent or a different acceptance process is required by law, we will follow that process. Changes do not retrospectively remove rights that have already accrued.
Sorin Constantin Ciornei, operating Orvo
NIP: PL6793214413
ul. Szlak 77/222, 31-153 Kraków, Poland
Email: office@getorvo.com